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Orders and Shipping

We ship using USPS and UPS as our shipping carriers. Customers can select their preferred shipping method during checkout. By default, we will select the lowest-cost option based on the specific items being ordered.

We typically ship out orders within 4-5 business days of purchase. It may take longer to prepare some shipments, particularly ones involving larger or more fragile items. Usually we can get orders placed before 1:00pm PST shipped the same day.

If you want to get the estimated shipping cost for an item or combination of items you can add them to your shopping cart with the "Buy Now" button and then use the "Calculate Shipping" button in the shopping cart.

We provide an estimated delivery time in number of business days. This is an estimate based off of delivery times provided by the carriers. These estimated times may be affected by factors outside of our control (postal delays, weather, etc). In particular, international delivery times can be very unpredictable. Thus we can not guarantee a delivery date ourselves for any packages shipped. That said, the vast majority of shipments (95%+) arrive within the estimated delivery window. If you have any questions about shipping times, please contact us prior to placing an order.

Return & Refund Policy

We offer a 30 day return policy (from the date of purchase) on all items that we sell. Items may be returned for any reason for a refund.

  • We can NOT refund shipping costs or credit card processing fees (approximately 3%) UNLESS the return is made due to an error on our part or loss/damage during shipping. Credit card processors have recently stopped refunding the fees we have paid to them when we issue a refund. This can be quite costly for us. If you chose to take the refund as store credit we can include the credit card processing fees in the amount.

  • Refunds will be issued when the returned item has been received.

  • The 30 day return policy is in addition to our authenticity guarantee that we offer.
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